Privacy Policy

This Privacy Policy explains how Bestone Pet Products collects, uses, and protects your information when you use our services.

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for manufacturing inquiries, request samples, or communicate with our team about custom pet product development.

Personal Information

Contact Information

  • • Name and business title
  • • Email address
  • • Phone number
  • • Company name and address
  • • Business registration details (when applicable)

Business Information

Project Details

  • • Product specifications and requirements
  • • Design files and technical drawings
  • • Brand guidelines and logo files
  • • Order quantities and delivery requirements
  • • Market positioning and pricing information

How We Use Your Information

Manufacturing Services

To provide OEM & ODM manufacturing services, develop custom pet products, and manage production workflows according to your specifications.

Communication

To respond to inquiries, provide project updates, share samples and prototypes, and maintain ongoing business relationships.

Quality Control

To ensure products meet your quality standards, manage inspection processes, and maintain production records for traceability.

Legal Compliance

To comply with international trade regulations, maintain business records, and fulfill contractual obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Production Partners: With certified material suppliers and quality control partners necessary for manufacturing your products
  • Logistics Providers: With shipping and logistics companies for order delivery
  • Legal Requirements: When required by law, regulation, or legal process

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Secure Storage

Encrypted data storage and secure file transfer protocols

Access Control

Limited access to authorized personnel only

Documentation

Regular security audits and compliance reviews

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

jessica@bestoneinc.com

Phone

+86 137 9876 9748

Address

402, Building A, Xinchuang Industrial Park
No. 221 Houjie Avenue West
Dongguan, Guangdong, China

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.